The specific goal of running a micro-battle portfolio is to change fundamentally the behaviors of the company’s most senior leaders. We talked about the benefits of leading by getting out of the way. The executive committee’s second job is to learn. In this context, that means two broad activities. First, the Lead-Learn team tries to spot patterns emanating from a portfolio of micro-battles and make sure the leaders of those battles talk to each other when they face similar problems or are close to similar solutions. Second, leaders use this flow of information to adjust the firm’s strategy and their own behaviors. If a common set of bureaucratic obstacles is slowing down every micro-battle, it might signal the need to adjust the organization.
This kind of learning will ensure that the firm benefits from its scale. The challenge is to make the […]